Job Description

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. This is a fully virtual work from home sales position for candidates who reside in the states of Texas, and Missouri only. Candidates who reside outside of these states will not be considered. Successful candidates must be able to meet our work at home requirements (see below). How You'll Shine: Are you passionate about travel and skilled in sales? Join our team as a Travel Sales Representative with Travel + Leisure! In this role, you'll combine your love for customer service with your sales expertise to create unforgettable travel experiences for our clients. Here's what you’ll do: Sales and Customer Service: Take inbound calls from excited customers ready to plan their dream vacations. Your expertise will guide them through the booking process for car rentals, airfare, hotel reservations, cruises and local experiences. Subject Matter Expertise: As a Travel Sales Representative, you'll be the go-to resource for our customers. Build rapport and recommend personalized, lifestyle-aligned travel solutions - air, hotel, cruise, car, and local experiences - curated for each customer. What You’ll Bring: Proven Sales Experience: Demonstrated success in driving results through inbound service, outbound follow-up, and relationship-based selling. Exceptional Interpersonal Skills: Quickly establish rapport with customers, engage in meaningful conversations, and create lasting connections. You'll ask probing questions to understand their travel needs and seamlessly offer additional services. Strong Multitasking Abilities: Thrive under pressure and handle multiple tasks effectively. Education Requirement: High School Diploma or GED is required. Customer Service and Sales Experience: Six months of experience in both areas. Travel Experience Preferred: Six months of travel-related experience is a plus. Technology Agility: Comfortable managing several technology applications simultaneously (CRM, booking tools, payment systems, communication apps). Prior travel software knowledge (e.g., Amadeus, Apollo, Sabre, Worldspan) is helpful but not required; ability to learn quickly is essential. Salary: $17.50 per hour plus monthly sales incentives based off your performance. Start Date: Friday October 16th Training Schedule: 5-week training schedule from 10:00 am to 7:00 pm CST. Post-Training Availability: Be available to work between 7:00 am and 9:00 pm CST Monday to Saturday with a set schedule provided. Holiday Availability: Ability to work some holidays. Experience equivalent to the education requirement may be accepted in lieu of the education requirement. Job Summary The Travel Advisor-Domestic is responsible for making out of network (non-timeshare arrivals) travel arrangements for Club Wyndham and Shell Vacation Club owners, including car rentals, hotel reservations, airfare, and any other related domestic bookings. This role will primarily support Domestic travel bookings for our owners. Essential Job Responsibilities Meets with owners to determine travel needs, budgets and preferences. Accurately search and price a variety of different vacation types calculating the points/credits conversion when applicable, calculate commission amounts and mark ups to net fares. Advises owners regarding destinations, cultures and customs, weather, and travel restrictions/policies. Book domestic airfare, car and hotel reservations for Owners, making recommendations, and finding the best available options for their needs. May coordinate additional transportation, travel insurance, tours and activities. Collects payments, secures and books travel arrangements, and outlines all charges and fees. Maintain role standards of production related to incoming calls, cash booking targets, total booking targets, efficiency and exceeding overall customer service through exceptional Owner Experience scores. Provide service and support for existing owners with current bookings which may require modification, changes, cancellation, refunds, and or any other adjustments. Accurately respond and engage with any and all owners via email and web communications to support any travel agency needs our owners may have and initiate bookings as requested. What is required for me to work from home? Quiet workplace free of distractions and background noise High speed internet requirements Download speed of 20 mbps and upload speed of 3 mbps average ping below 100 m Must be able to hardwire computer directly to a router Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home) Intermediate computer proficiency and ability to troubleshoot technical issues while at home How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. Travel + Leisure Co. is the world's leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we're proud of our global teams that turn vacation inspiration into exceptional travel experiences. #J-18808-Ljbffr

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