Job Description

Job Description

Job Description

Ticket Sales Operator – Nashville Riverboats

Manthey Hospitality | Full-Time or Part-Time | Nashville, TN

Love guest interaction, high-energy environments, and closing sales?

Manthey Hospitality is hiring Ticket Sales Agents to serve as the bold, energetic ambassadors for Nashville Riverboats. This is a highly proactive, outbound sales role, perfect for someone who enjoys “pounding the pavement,” engaging the public, and turning conversations into ticket sales.

About Us

Nashville Riverboats delivers unforgettable sightseeing cruises, dining experiences, weddings, corporate events, and private celebrations. We blend Southern hospitality, live entertainment, and scenic river cruising into one-of-a-kind experiences.

What You’ll Do

• Greet guests and provide accurate information on schedules, routes, pricing, and policies
• Actively engage the general public along the riverfront and surrounding areas
• “Pound the pavement” to generate interest and drive same-day ticket sales
• Initiate conversations, overcome objections, and close sales on the spot
• Promote upgrades, premium experiences, and cross-brand offerings
• Distribute wristbands and boarding passes, and assist with wayfinding and boarding
• Support crowd flow and manage mobile kiosk traffic during peak times
• Process electronic POS transactions accurately
• Maintain clean, organized, and guest-ready booths and kiosks
• Restock brochures and supplies; communicate with operations regarding capacity and scheduling
• Assist with special events and other operational needs as required

What You Bring

• Energetic, outgoing, friendly, and warm personality
• Strong outbound sales mindset—you are comfortable approaching and engaging strangers
• Confidence in selling, handling objections, and closing deals
• Motivation to hit and exceed sales goals (uncapped earning potential)
• Excellent communication and customer service skills
• Accuracy and accountability with POS transactions
• Attention to detail in guest interactions and boarding processes
• Ability to thrive in fast-paced, high-traffic environments
• Pride in maintaining a professional and inviting sales space

Physical & Schedule Requirements

• Availability for evenings, weekends, holidays, and extended shifts
• Ability to work outdoors in all weather conditions (heat, sun, cold, wind, rain)
• Comfortable in high-traffic, guest-facing environments
• Ability to stand for extended periods and lift light supplies
• Valid Driver's License

Compensation & Benefits

• $16/Hour Base Pay + 3% Uncapped Commission on All Sales
• The more you sell, the more you earn—no cap!
• Medical & Ancillary Benefits (Full-time Employees)
• 401(k) with Employer Match
• Free Parking
• Complimentary Cruise Tickets & Brand Discounts

Ready to help Nashville Riverboats make waves? Apply today!

Equal Opportunity Statement

Manthey Hospitality is an Equal Opportunity Employer and does not discriminate based on any protected characteristic under federal, state, or local law.

This job posting is a condensed summary of the role and not a full job description. A complete description will be reviewed during the interview process. Responsibilities and duties may change based on business needs and may include additional tasks not listed above.

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