Job Description

Job Description

Job Description

U.S. Customs Brokerage Compliance / Operations Manager

Are you an experienced Customs Brokerage professional who enjoys solving problems, building client relationships, and taking ownership of your work?

Are you looking to leave the bureaucracy of a large corporate environment and join a smaller, well-established brokerage where your experience and ideas truly matter?

We are seeking a seasoned Customs Brokerage professional to join our growing team. This is an excellent opportunity for someone who wants to play a key role in a small company where you'll wear many hats, make an impact every day, and work in a collaborative, supportive environment.

Responsibilities

• Manage all aspects of U.S. Customs Brokerage operations from ISF filing through final entry processing and import compliance.
• Ensure compliance with all CBP regulations, Partner Government Agencies (PGAs) requirements, and other import regulations.
• Oversee customs entry processing, data entry, classification, and regulatory compliance.
• Build and maintain strong client relationships while providing exceptional customer service.
• Research and resolve customs, compliance, and operational issues quickly and effectively.
• Support and mentor team members while helping improve operational processes and efficiencies.
• Manage multiple priorities in a fast-paced environment while maintaining exceptional accuracy and attention to detail.

Qualifications

• Minimum 7 years of relevant experience in U.S. Customs Brokerage or international trade operations.
• At least 2–3 years of management or supervisory experience preferred.
• Extensive hands-on experience with:
• ISF filings
• Customs entry processing
• Data entry
• Import compliance
• HTS classification
• Duty assessment and valuation
• CBP regulations and requirements
• Partner Government Agency (PGA) requirements
• Strong knowledge of U.S. Customs laws and regulations, including 19 CFR.
• Demonstrated leadership skills with the ability to build, mentor, and develop high-performing teams.
• Excellent client relationship and communication skills.
• Strong analytical, problem-solving, and data-driven decision-making abilities.
• Highly organized, detail-oriented, and able to manage multiple priorities with accuracy.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• A positive attitude, sound judgment, strong common sense, and a willingness to take on new challenges.
• Broker License preferred but not necessary.
• Bilingual in Spanish and English is preferred.

Why Join Our Team?

This isn't a large corporate brokerage where you're just another employee.

At our company, you'll have the opportunity to:

• Make a meaningful impact every day.
• Work across all aspects of customs brokerage and international trade.
• Build lasting relationships with clients.
• Have your experience, ideas, and initiative recognized and appreciated.
• Enjoy a collaborative, team-oriented environment where everyone contributes to the company's success.
• Continue growing professionally while maintaining a healthy work-life balance.

We're looking for someone who takes pride in their work, enjoys solving problems, thrives in a collaborative environment, and is ready to become an integral part of a growing brokerage.

If you're an experienced Customs Brokerage professional seeking a rewarding career where your expertise truly makes a difference, we'd love to hear from you.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement

Work Location: In person

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